Search

There is a lot of information on these sites. In order to provide the best possible results we have not one, but two search forms.

1. For a search of Taming The Saxophone site

Boolean NOT

To get results without particular word, use the minus operator: cats -dogs

Christmas

Boolean AND

To force a particular term in an OR search, use the plus operator: +cats dogs mice

This will require that all results include the term ‘cats’, and results including all three terms will be favoured. The plus operator has no effect in an AND search, where all terms have an implicit + before them.

2.  Google Custom search of both Taming The Saxophone and Cafe Saxophone:


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Frequently Asked Questions
I did not receive the email with with my download link

Please check your spam folder.

NB: Purchased downloads are also available to download directly from your customer account area.

I am having a problem downloading to iPad or iPhone

This is a common issue and affects all downloads, not just our products. In order to download anything to iPad etc. you will need an app that can handle .zip .pdf and .mp3 downloads.

See this article and/or this app

It may be easier to download to your desktop and then transfer to your tablet.

Download expired, reached its limit
  • The download may actually have  expired. Download links are valid only for a certain number of days and have a limit on number of downloads - please contact us with your order number and date of purchase to reset it. (Ideally reply to your order confirmation email)
  • Download manager/accelerator  software or browser plugin is interfering with the download. If so try disabling it.
  • The files did actually  download, but very quickly and you did not realise. Please do a search of your download destination directory before contacting us.
Do you sell outside the UK?

Yes, we sell internationally. Your currency will be automatically converted at the current exchange rate.

Saxophone Instruction DVD region compatibility

This is a PAL all region DVD so will not require you to reset your DVD player/computer region.

However as it is PAL format it may not be compatible with some older U.S. TV sets which are NTSC only, please check if your TV and/or DVD player is compatible with PAL format.

If not, it should still work on any computer with DVD drive (anywhere in the world). Please note we have only tested the DVD by playing on DVD systems or playing on computers with standard DVD hardware and software. We cannot guarantee that files extracted (ripped) from the DVD will play successfully. Sharing of copied DVDs or ripped files is illegal.

How much will postage cost?

After adding an item or several items to your cart, click on the Calculate Shipping button and choose your location from the dropdown menu. This will give you the postage options available to your country.

When will I get my stuff?

Products in stock

We usually post within 3 days of receiving an order. We are unable to give exact delivery times, but generally packages to Europe can take 2 - 7 days, outside Europe 4 - 14 days. Under exceptional circumstances (weather, strikes, customs delays) it can take longer.

Out of stock (backorders) or special orders

Out of stock books and DVDs are generally restocked within a week. Out of stock or special order mouthpieces can take between 6 and 10 weeks for manufacturing.

From time to time we have a holiday, in which case items will take longer, look out for any noticesd at the top of the page re:holidays.

How do I find out the price in dollars, yen, euros, dirhams etc?

The checkout pages shows prices in GBP (£). Your bank, credit card company or Paypal take care of the actual conversion, so you can pay with your normal account in your own currency. We don't publish actual rates in different currencies as this is constantly changing so we advise you check with a live currency conversion site such as xe.com

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